6 Common Mistakes When Buying a New Photocopier or Printer

We absolutely believe in the adage, ‘you get what you pay for’.  And as with anything in life, it’s always best to discuss purchases with an expert before diving in with the mistaken philosophy of ‘I’ll get the cheapest option’ or ‘sure what do the experts know?’.
So we thought we’d jot down a few things that we come across on a daily basis that we feel, in our expert opinion, that could easily be avoided, rectified or simply managed more efficiently.6 Common Mistakes When Buying a New Photocopier or Printer

1. Companies print more than they think: People always think they print less than they do. This is pretty much all the time.  The best way of finding out how much printing is done by your business is to get a print audit carried out.  Then you know precisely how much you are printing in colour and/or mono.

2. Fit for purpose? If you don’t know how much printing your business does, how do you know that you have the right machines for your requirements?

3. Keeping stock: A lot of companies keep a stock of 2 or 3 toners per colour (CMYK) in their office as a backup. Why is this a problem, I hear you ask?  Well let’s look at it from a variety of viewpoints:

   a) Toner boxes take up a lot of space.

   b) Each toner can cost on average €120 per unit, so if you have two units per colour, that is a cost of €960 that’s sitting idle in your office when that money could be put to very good use elsewhere in the business, e.g. we’re thinking marketing, training, equipment upgrades…

   c) If you change the photocopier or printer, it’s highly probable that the toners in stock won’t be compatible with the new machines.

   d) And now there is a conundrum about what to do with the unused toners. If your company or business has a CSR policy, then throwing them out won’t be an option!

6 Common Mistakes When Buying a New Photocopier or Printer

4. Forgetting about stock: Many people keep a stock of toner and then they forget that they have it and order more when required. Double spending. More resources that could be invested elsewhere.

5. Buying toner too often: If you are buying toner more than once a quarter, then you have the wrong machine for your business.

6. Not investing in a Managed Print Service (MPS): With an MPS in place, there is no need to keep toner in stock. Our software is used to monitor toner, drums and any other parts that may get broken or worn out over time.  Settings are adjusted to let Highline Office Technology know when toner needs to be dispatched, what colour is running low, what parts need to be changed or indeed if a service engineer is required for any maintenance.   We’d certainly recommend investing in an MPS if your office or business has two or more printers/photocopiers to be managed.


If you have faced or are facing any of these issues, contact us today at sales@highline.ie or on 01 4097034 to discuss how Highline Office Technology can help your business.   We’ll carry out a print audit as standard and ensure that the photocopier or printer selected fits your business’s needs.  This analysis also allows us to devise an appropriate print strategy, e.g. to reduce print consumption and manage your overall business costs.
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